What’s the big deal with Positive Psychology? Part Two

The next few weeks, I’m writing about Positive Psychology – a large contributing factor to our coaching practice here at LIV.

Today’s installment – Positive Emotions.

Research has shown that positive emotions can be contagious in the workplace and can have a significant impact on job performance and customer satisfaction. When employees experience positive emotions, such as joy, happiness, and enthusiasm, it can help create a positive work environment that can boost productivity, creativity, and job satisfaction.

Positive emotions can also lead to better customer service, as employees who are in a good mood are more likely to be friendly, helpful, and patient with customers. In addition, when customers interact with positive employees, they are more likely to have a positive experience and feel satisfied with the service they receive.

How would positive emotions help with your leadership?